Admin Portal
Built for the people who run the operation.
Administrators need tools that match the reality of day-to-day operations: searching, filtering, importing, exporting, auditing, and acting on large groups of subscribers without unnecessary friction.
Most member management still happens in spreadsheets. Not because spreadsheets are good at it, but because the alternative — clunky enterprise software with training requirements and a six-month onboarding — is worse. We built the Admin Portal to be the tool your administrators actually want to use: fast, intuitive, and powerful enough to handle thousands of members without slowing down.
At the core is a subscriber list that works the way you'd expect. Search across any field instantly. Filter by subscription status, organization, label, custom field, or date range. Sort by any column. When your admin needs to find every active subscriber in a specific segment who joined after January — that answer is two clicks away, not a custom report request.
Imports are where most organizations feel the most pain. You probably have member data coming from multiple sources — HR systems, legacy databases, partner organizations — and it arrives in different formats. Meld supports SFTP imports from TXT, CSV, and Excel files, with validation that catches errors before they become problems. Schedule imports to run automatically, and every operation is logged so you can trace exactly what happened.
Operational tools should make complex work simpler, not slower.
Admin Portal
When you need to act on subscriber data at scale — updating subscription tiers for an entire segment, applying labels, deactivating subscribers from an expired contract — bulk operations handle it cleanly. Every action is logged and auditable, which matters when your compliance team asks who changed what and when.
Reporting is built for the people who actually consume the data. Export to XLSX for finance, CSV for your printing house, PDF for the board. Schedule recurring reports so they're ready when they're needed. Real-time dashboards show member growth, churn rates, and revenue trends — the numbers your leadership needs to make informed decisions about the organization's direction.
Custom fields let each organization capture the data that matters to their specific industry, without forcing a one-size-fits-all schema. These fields are fully integrated with search, filters, and exports — they're not second-class citizens tacked onto a rigid data model. Your administrators define what they need, and the system adapts.